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Problems with RTP email notification ?

ejhlti
1-Newbie

Problems with RTP email notification ?

We set up release procedures in Intralink last week for a "test" folder. Intralink voters receive RTP messages when they login to Intralink, however the email notification just refuses to work.
We've run the ilnk_smtpserver utility on the dataserver per the Intralink Instructions and also TPI 35355. We also ran the telnet
utility to test port 25 and that appears OK but still no email
messages. Does anyone have any other ideas ?
1 REPLY 1

We had this issue and it was caused by the firewall. The odd thing about ours was on certain days it would work fine, then all of sudden for two or three days, it was inoperable.
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