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No one can promote anything today because the Promote action (or menu button) has disappeared from everywhere.
As the admin, I must have broke something, but don't see how.
Here's all I did:
I edited our one-and-only life cycle that is used for all documents and cad documents.
Specifically, I enabled (check-box) to promote from Release to Obsoelete.
Afterward, the Promote action disappeared for everyone, including me (the admin).
Thinking that the life-cycle edit was the cause, I edited it back to what it was before.
That didn't help.
I also restarted the method server, which also did not help.
Any advice before I contact PTC?
Gerry
Thanks to all the replied, and special thanks to Mike Lockwood.
While editing the object life cycle, I inadvertantly disabled the promotion (approval process) life-cycle.
Once it was enabled again, all was well.
Gerry
In Reply to Gerry Champoux:
No one can promote anything today because the Promote action (or menu button) has disappeared from everywhere.
As the admin, I must have broke something, but don't see how.
Here's all I did:I edited our one-and-only life cycle that is used for all documents and cad documents.
Specifically, I enabled (check-box) to promote from Release to Obsoelete.
Afterward, the Promote action disappeared for everyone, including me (the admin).
Thinking that the life-cycle edit was the cause, I edited it back to what it was before.
That didn't help.
I also restarted the method server, which also did not help.Any advice before I contact PTC?
Way to go Mike, you da Man.