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Publishing .stp file not working with one user. Only publishes .log file.

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Publishing .stp file not working with one user. Only publishes .log file.

I have our publisher set up to publish .stp files for assembly and part files. This works fine for all but one of the users that I have checked. When this one user checks in an assembly it seems to work correctly. When he checks in a part, it produces nothing but a .log file.

 

The log file says:

proepview - Version : parametric3_M090 Creo 3.1 - M010 (13.3.10.27) x86e_win64
Copyright (C) 2000-2016 PTC Inc. All Rights Reserved.

Recipe file: C:/Program Files/PTC/Creo 3.0/M120/Common Files/text/prodview/export_pvs.rcp
Source file: 10046_vertical_rh_side_16sl.prt
Output file: C:/Users/****/AppData/Local/Temp/PV22AE0.tmp/10046_vertical_rh_side_16sl.pvs
Processing 10046_vertical_rh_side_16sl.prt : COMPLETE
Getting Mass Properties : COMPLETE
Generating Output : COMPLETE

 

Any clue what's happening???

 

Thanks!