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Question of intralink process

Newbie

Question of intralink process

Hello,

I met some problem of intralink process.

Problem is:
computer crushed when I am doing check in, so I restart the computer and
relogin to intralink client, the files whcih I tried to check in before
computer crush are still marked with Modified. So I try to check in
again, but when check in thoes modified files, a conflic window pop up"
a new object with this name is currently being check in". checked
commonce space, objects doesn't be revised. So I think there should be a
check in process hang on in server, checked in intralink dataserver use
sql, there are two process with my user account.

My question is: is there any convenient way to kill the process? if I
use ps to check, there isn't any imformation to indicate which process
is relate to which user, I can use sql to check user information, but I
don't know how to kill the process from here.

Any advise? Thank you in advance.

I will post the summory. I also open a PTC call, but haven't got any
feed back.

BR
Rain Guo

1 REPLY 1
Highlighted

RE: Question of intralink process

All,

I got some replies, all the suggestion are re-start the dataserver, I
know it can solve the problem. And the hung transaction is also will be
time out,even though dataserver doesn't be re-start, the problem also
can be solved. My interesting is --- is there any efficient way to kill
this suspended transaction so we don't need get all user log off and
re-start dataserver.

Thanks a lot!

BR
Rain Guo


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