Questions About the Handling Method for CASE Article - CS323888
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Questions About the Handling Method for CASE Article - CS323888
Version: Windchill 11.2
Use Case:
Currently, I am using the CPS22 version bundle for the installation process.
My test computer has never had any WindChill installed.
The path is set to D:\WindchillInstall.
The folder paths are as follows:
- D:\WindchillInstall
- D:\WindchillInstall\MED-61006-CD-110_M030_M030-CPS22-Bundle
ownload URL: https://support.ptc.com/appserver/auth/it/esd/product.jsp?prodFamily=WPD
I have tried downloading the following files and placing them in the specified path:
- PTC Windchill Multi-Language Pack Version: 13-1-0-0
- PTC Windchill Multi-Language Pack Version: 13-0-2-0
- PTC Windchill 12.0 Multi-Language Pack Version: 12-0-2-20
- PTC Windchill PDMLink 12.0 Version: 12-0-2-7
However, the installation process still cannot find the files.
Has anyone else experienced a similar issue?
Could it be due to a language translation problem, or is there something I am doing wrong?
Description:
Solved! Go to Solution.
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Installation
Accepted Solutions
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PTC hasn't removed Windchill 11.0 from their software downloads yet. It is the second one.
If the 11.0 Multi-Language Pack is not available to you from the PTC website, then you need to log a call with PTC to get access to it.
Also, remove all other Multi-Language packs from your software staging area in case the installer defaults to the latest available during installation.
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The list of downloads you provided in the description are for 12.0, 13.0, and 13.1. When installing 11.0, you need the 11.0 Multi-Language Pack that matches the version requested by the PSI Installer "M030-CPS18".
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HI Sir
Could you please tell me which option I should click to download?
I have tried downloading all versions of the Multi-Language Pack from the download page and putting them in my installation path, but the problem still occurs.
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PTC hasn't removed Windchill 11.0 from their software downloads yet. It is the second one.
If the 11.0 Multi-Language Pack is not available to you from the PTC website, then you need to log a call with PTC to get access to it.
Also, remove all other Multi-Language packs from your software staging area in case the installer defaults to the latest available during installation.
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So, I ended up using CPS17 for the installation instead of CPS22, and it worked! 🎉
I did install the language pack path you mentioned, but sadly, it still won't install properly. Thanks a lot for your help