I have a question. We are going to be using the Deviation action in Variance to document our nonconforming items. Everything works well except we have one issue.
For a Deviation that is not Resolved by an ECN, we are seeking a method to set it to Resolve besides Resolving it administratively. We thought about putting a timer robot to resolve it 90 days after the Approval, but that is not flexible, in case we need to change a date.
Any ideas? Thanks in advance.
James Hall PLM Administrator/Analyst Swisslog Healthcare (North America) Windchill 11.0 M030 , WGM 11.0 M030, Inventor Pro 2017, Windows 10
@JHall - for clarification in your use case the process is that if there is no CR that resolves it, the Deviation resolves after a set period of time. There is no process overview to review the status and either say its resolved or too prolong that date in case its not?
Yes, that's it @JeffZemsky. It would function I suppose, but we would like a task maybe to provide some overview and wondering how to make it happen with at least some flexibility if possible. Perhaps a task generated to Resolve? But what would trigger that?