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Summary of responses to "Can a network storage appliance be used for <br /> Pro/INTRALINK 3.4 F

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Summary of responses to "Can a network storage appliance be used for <br /> Pro/INTRALINK 3.4 F

Greetings,

Thanks for all your responses.

THE PROBLEM:
In a Windows 2000 server Pro/INTRALINK installation, if you use the
plain vanilla method of sharing a drive/directory on a remote machine
and then mapping it to the file server as, say "S:\ " you get the
following error if you try to create a vault on the mapped drive: "Check
if pathname is correct, and does not already exist.". PTC does not
support using network mapped drives as file vaults. I do not know if
this is new 'functionality' in Pro/INTRALINK 3.4 or if this has always
been the case. Some of you have responded that you are presently using
mapped drives on a unix Pro/INTRALINK pre-3.4 installation with no
problems.

THE SOLUTION:
It turns out that there is a new standard, called 'iSCSI' which is
supported by the Snap Server. It layers over TCP/IP so that the Snap
Server drive appears to the software on the file server as a SCSI
device. For more information on this standard see:
http://www.diskdrive.com/reading-room/FAQ.html .

In my installation, the hardware guys had not been aware that we would
need the iSCSI feature, but when they got involved, the Snap Server was
connected to the file server using iSCSI and then formatted NTFS. I
have not yet verified that file vaults can be created. Assuming that
they can, we will be testing data integrity over the next two weeks.

THE RESPONSES:
Have you tried installing the file server component right on the snap
server?
(No. I had assumed that it could not run programs, since it is a mass
storage device, not a computer. If I assumed wrong, please let me know.
- AH)