I am currently unable to download the software from PTC using the Software Download options, as I am receiving an "Access Denied" error. I have attempted to upgrade my PTC account using my Customer Number, Service Contract Number (SCN), Sales Order Number (SOC), and Site Number, but have been unsuccessful in completing the upgrade.
Downloading the PTC applications is essential for my daily tasks, and I would appreciate it if this issue could be resolved as a top priority. Thank you for your prompt attention to this matter.
