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Unable to install the Golf Cart demo data

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Unable to install the Golf Cart demo data

Hi,

I'm trying to install the Golf Cart demo data into our Windchill 11.0 instance. Obviously, something wrong happens.

 

From a windchill shell, I run: windchill wt.load.WindchillLoader -LoadOnlyDemo

 

And I get the following stack trace:

 

Welcome to Database Setup Utility for Windchill and Windchill Solutions.

You will be presented with a series of prompts.
If you have already installed a base data set as part of a previous
loading sequence you do not need to load it again.
----------------------------------------------------------------
Stop the ServerManager.
NOTE: If the SM is hung on the MethodServer, this may wait for 60 sec.
NOTE: If the SM is not running, you'll get a traceback ending in
        java.net.ConnectionException: Connection refused
      This can be ignored.
Begin stop sequence...
----------------------------------------------------------------
Checking if MethodServer is alive
Server Manager is not running
----------------------------------------------------------------
Start the server manager ....
2018-10-11 16:47:43,602 WARN  [main] wt.manager.ServerLauncher - Starting ServerManager
Make sure it's running ...
ServerManager is alive!!
Windchill service (MethodServer) starting (1) instance(s)
wt.util.WTException: Unable to connect to your web server.
Attempts to read the URL https://<our wc 11.0 server>/Windchill/servlet/WindchillGW/wt.httpgw.HTTPServer/ping failed.

Nested exception is: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building
failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested
 target
        at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
        at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1949)
        at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:302)
        at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:296)
        at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1509)
        at sun.security.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:216)
        at sun.security.ssl.Handshaker.processLoop(Handshaker.java:979)
        at sun.security.ssl.Handshaker.process_record(Handshaker.java:914)
        at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1062)
        at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1375)
        at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1403)
        at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1387)
        at sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:559)
        at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java
:185)
        at sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(HttpsURLConnectionImpl.java:153)
        at wt.load.Installer.isServerUp(Installer.java:721)
        at wt.load.Installer.startupComplete(Installer.java:630)
        at wt.load.Installer.checkServiceStartup(Installer.java:678)
        at wt.load.Installer.startServerManager(Installer.java:453)
        at wt.load.BasicLoader.doInstall(BasicLoader.java:285)
        at wt.load.BasicLoader.<init>(BasicLoader.java:207)
        at wt.load.WindchillLoader.load(WindchillLoader.java:359)
        at wt.load.WindchillLoader.main(WindchillLoader.java:462)
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertP
athBuilderException: unable to find valid certification path to requested target
        at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:387)
        at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:292)
        at sun.security.validator.Validator.validate(Validator.java:260)
        at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:324)
        at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:229)
        at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:124)
        at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1491)
        ... 18 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to reques
ted target
        at sun.security.provider.certpath.SunCertPathBuilder.build(SunCertPathBuilder.java:141)
        at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:126)
        at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:280)
        at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:382)

Any help would be appreciated. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Unable to install the Golf Cart demo data

Reply to my own message.

 

If you setup your Windchill server to operate in HTTPS, then, you need to add your CA certificate in the JRE cacerts file...or you'll get this issue when trying to run some command line Windchill operations.

1 REPLY

Re: Unable to install the Golf Cart demo data

Reply to my own message.

 

If you setup your Windchill server to operate in HTTPS, then, you need to add your CA certificate in the JRE cacerts file...or you'll get this issue when trying to run some command line Windchill operations.