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Version: Windchill 13.0
Use Case: Installation is failing with Windchill Loader failed.
Description:
Hello Experts,
Need your help /guidance on below issue .
I am installing the WC 13 with oracle RDS on Windows server 2019.
During installation PSI failed with " windchill Loader failed" and aborted the installation.
After further investigation it seems the Server manager Ubale to start the Method server showing timeout error.
below is the error stack from the Method server logs-
Below is error stack from the PSI installer log-
DEBUG 20-05-2024 07:16:03 - Starting Apache with: C:\Windows\system32\cmd.exe /C start "Apache C:\ptc\Windchill_13.0\HTTPServer" /MIN C:\Windows\system32\cmd.exe /C C:\ptc\Windchill_13.0\HTTPServer\bin\httpd.exe -f C:\ptc\Windchill_13.0\HTTPServer\conf\httpd.conf
DEBUG 20-05-2024 07:16:03 - Executing: C:\Windows\system32\cmd.exe /C start Apache C:\ptc\Windchill_13.0\HTTPServer /MIN C:\Windows\system32\cmd.exe /C C:\ptc\Windchill_13.0\HTTPServer\bin\httpd.exe -f C:\ptc\Windchill_13.0\HTTPServer\conf\httpd.conf
DEBUG 20-05-2024 07:16:04 - socket connect to localhost:80 completed with no error
DEBUG 20-05-2024 07:16:04 - Checking if web service is running...
DEBUG 20-05-2024 07:16:04 - checking URL connection to http://internalserver :80 ...
DEBUG 20-05-2024 07:16:04 - apache running at http://internalserve :80
DEBUG 20-05-2024 07:16:04 - Apache seems to be running.
INFO 20-05-2024 07:16:04 - Running loader command: C:\ptc\Windchill_13.0\Windchill\bin\windchill.exe --java=C:\Program Files\java\amazon-corretto-17.0.7.7.1-windows\jdk17.0.7_7\bin\java.exe --javaargs=-Dwt.load.installer.serverManagerTimeout=300 wt.load.WindchillLoader -All -Unattended -AbortOnError -IncludeDemo -Locale=en -User=wcadmin -Password=<redacted>
INFO 20-05-2024 07:23:52 - joining with std out thread
INFO 20-05-2024 07:23:52 - std out join complete.
INFO 20-05-2024 07:23:52 - joining with std error thread
INFO 20-05-2024 07:23:52 - std err join complete.
FATAL 20-05-2024 07:23:52 - Windchill loader exited with error status = 1
DEBUG 20-05-2024 07:23:52 - Installation is Aborting. The installation cannot continue.
It will be great help if any one guide me where i am going wrong.
Thanks,
Pratik
Solved! Go to Solution.
You can read about this error in the following articles:
You can read about this error in the following articles:
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