WGM can't be installed because of WFS key.

[AN_10574662]

I'm using Windchill PDMLink Release 11.1 CPS M020-CPS14, and I'm trying to install WGM. However, it fails to install WFS. When I try to run the WFS MSI installation, I get a "Could not open key" error. Do you know how I can fix this error?

[avillanueva]

https://www.ptc.com/en/support/article/CS354849?source=search

Restart

[AN_10574662]

It wasn't solved.

Is it a problem with the WGM version? Can I install a more recent one?

I checked in the matrix, and the CAD version is compatible with WGM 12.0, but is it compatible with WCH 11.1?

[joe_morton]

What version of WGM are you installing?

[AN_10574662]

11.1 CPS M020-CPS14

[Marco_Tosin]

Version 11.1 has not been supported for years, and 12.0.2 has also been out of support since June 2024.

This is the document with the compatibility matrix.

Windchill Workgroup Manager for Creo, Creo Elements/Pro, and Pro/ENGINEER Product Compatibility Matrix for 11.x