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WQS 10.1 - RlxOpt.mdb on Win 7 64-bit

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WQS 10.1 - RlxOpt.mdb on Win 7 64-bit

Hello,

We have a super-user who changed the PC and now has Windows 7, 64-bit, French. WQS desktop version was installed on her new computer but she has a lot of trouble when trying to run the application.

Even before she logs in, she sees a message box indicating that is impossible to open the config file RlxOpt.mdb:error+message+for+WQS.jpg

I searched on my PC (Win7, 32-bit and found it under c:\Program Files\PTC\Windchill Quality solution\10.1.

SysAdmin and I tried to find the same folder on her computer and did not find.

Finally, we put my copy of RlxOpt.mdb into c:\Program Files(86)\PTC\Windchill Quality solution\10.1 on the user's computer, but nothing changed.

I wonder if there is somebody who solved this problem. Any help is appreciated.

Thanks.

M. Jasic