We have Creating's RFQ Review processer and we have set intimation Mails but users are not getting M

[ptc-5040190]

I am using Windchill PDS - Internal Site Release N/A and Datecode with CPS N/A

We have Creating's RFQ Review processer and we have set intimation Mails but users are not getting Mails

Here are the errors that I faced
We have Creating's RFQ Review processer and we have set intimation Mails but users are not getting Mails

[Catalina]

Hi @ptc-5040190 

Thank you for your question! 

I’d like to recommend to bring more details and context to your initial inquiry. For example:

1. Have you verified that the mail server settings are correctly configured and active in Windchill?
2. Is the issue affecting all RFQ workflows or only specific ones?
3. Are there any errors or warnings in the Windchill logs related to email delivery?

Please add screenshot(s) to better understand what you are trying to do in your process. 

Please refer to this guideline to make your questions more likely to receive a quick and useful answer. 

This will increase your chances to receive meaningful help from other Community members. 

Here's what a good question for Windchill looks like. 

Thank you for your participation and please let me know if you need further assistance! 

Best regards,