WfPropagationQueue severe entries

[sandy007]

Version: Windchill 12.0

Use Case: WfPropagationQueue severe entries.

Description:

Hi,

I am working as an Admin. i see there are 10000+ severe/failed entries in the WfPropagationQueue.

is this concerning? what should be the normal value and how to keep the Queues healthy? please help me understand if any procedure i need to follow. see snap attached.

Release: 12.0.2.7

thanks

Sandeep

[Fadel]

severe and failed entries can be deleted with no concern they will be recreated , as you have +10000 entries , you may use the utility to reset them in bulk  : https://www.ptc.com/en/support/article/CS134506  

[sandy007]

Hi @Fadel ,

thanks for your response. i see an option here to reset them see snap Queue_1.jpg

i have reset the Queues from there but still the number didn't reduced. 

Br,

Sandeep

[Fadel]

Thanks , I see now that the entries are in ready state , however it seems there is an issue with argument : 

try to run the tool again and this time delete entries instead of reset . 

[sandy007]

hi @Fadel ,

the entries are failed again. is it okay if i delete them ? will there be any issue or anything i need to check before deleting them?

Br,

Sandeep

[Fadel · Accepted solution]

you can delete , any entry needed will  be recreated 

[sandy007]

thanks @Fadel