I must have missed a memo or announcement or something.
A few months ago, I was able to find the Customer Experience Management CDs on the download site under "Windchill Quality Management System (CAPA, NC etc.)"
Now, the only version available is for Windchill 11.
Where did MED-60744-CD-102 (and previous releases) go? (as seen in http://support.ptc.com/cgi/support/apps/sft_upd_dsp/sft_upd_dsp_adv.pl?product=NRM)
I had a copy of MED-60744-CD-102 from a previous install. Not the best answer but that is how I got around this.