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Where are the thumbnails of the objects (Business Objects) are stored ? On Master/Replica/BLOB ?

swandile
13-Aquamarine
13-Aquamarine
‎Mar 31, 2017 02:55 PM
‎Mar 31, 2017 02:55 PM

Where are the thumbnails of the objects (Business Objects) are stored ? On Master/Replica/BLOB ?

Facing issue after changing the vaulting & Replication preference from master to replica, the thumbnails of the objects goes missing.

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RandyJones
19-Tanzanite
19-Tanzanite
(To:swandile)
‎Mar 31, 2017 04:11 PM
‎Mar 31, 2017 04:11 PM

What version of Windchill ?

What thumbnails?

  • The thumbnail navigator?
  • The Details tab?

I have a similar issue with Windchill 11.0 M020 and the new WebGL thumbnail viewer. My issue is the (3d) thumbnails don't show on the Details tab when user has their vaulting preference set to a replica site. This is only an issue with 3d thumbnails on the Details tab. The thumbnail navigator works fine. 2d thumbnails work fine in the Details tab. This issue is reproducible with FireFox, Chrome, and IE

FireFox 45.8.0 ESR

Chrome 57.0.2987.133 (64-bit)

IE 11

This was not a problem with Windchill 11.0 M010 when thumbnails were viewed with the Creo View plugin.

I have a call open with PTC on this issue however no solution yet.

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