One thing that we did was to create attributes within the CN that were for comments and that users have to fill out on the page that they sign. They can also see the other users' comments there. We lock them based on role. Only thing is that they are semi-permanent in that if the user gets the CN back in a "rework" scenario they can change their comments. Which for us works. They would be permanent in that once they go past the user, they cannot be changed. You can also put these attributes in the emails that get sent out for task notification. I still have the user copy paste the comments in the OOTB comment section if they want it to be a permanent comment for history.
Steve, would you mind showing us a screen shot of your customized tab, this sounds really interesting.
Hi @JHall ,
It's pretty easy to create one. Then make sure to add the Routing/Process History table which actually adds 2 different tables. The 2nd one is the Process Status table. This has a "Comments" column which is the cell the users enters their notes in for the rework.
Just realize you have to create a separate tab for both the CN and the Task of the CN. And you won't see the Comments of the Task on the CN or vice versa.
We also have a situation where managers need to see comments that have been saved on a task but the task is not yet completed. Any idea how to expose those comments? See below. We can easily see all comments on completed tasks.
Windchill 11.0 M030
Remember that the Comments are tied to each of the types. Meaning:
If someone gets the CR task then they have to look at the CR.
If someone gets the CN task then they have to look at the CR.
You can't see the comments of the CR by looking at the CN.
You can't. It's like when you check out a CAD file to a workspace and modify it then save it to your workspace. Unless you check the files in then nobody else can see them.
Unless you complete the task nobody else can see them either...unless maybe if you are admin.