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WinDU failing for 2 tasks-"Verifies the Internet Domain" and "Invalid LDAP Entries".

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snandiwada
4-Participant
4-Participant
‎Feb 01, 2017 12:51 AM
‎Feb 01, 2017 12:51 AM

WinDU failing for 2 tasks-"Verifies the Internet Domain" and "Invalid LDAP Entries".

WinDU is failing for the following tasks on Windchill PDMlink 10.2 M030 installed on Linux system.

-Verifies the Internet Domain

-Invalid Ldap Entries

Could you please let me know how to resolve these issues.

VerifySourceInternetDomain.log

Error in method server code:

java.lang.Exception: Exception of type 'java.lang.reflect.InvocationTargetException' was generated on the server with message 'null'

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:606)

at com.ptc.windchill.upgrade.updates.directives.MigratorMethod.invoke(MigratorMethod.java:131)

at com.ptc.windchill.upgrade.updates.directives.LightWeightServiceDirective$Server.invokeLightWeightServiceApi(LightWeightServiceDirective.java:635)

at sun.reflect.GeneratedMethodAccessor1025.invoke(null)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:606)

at wt.method.MethodResultWriter.writeExternal(MethodResultWriter.java:152)

at wt.method.MethodResult.writeExternal(MethodResult.java:226)

at java.io.ObjectOutputStream.writeExternalData(ObjectOutputStream.java:1455)

at java.io.ObjectOutputStream.writeOrdinaryObject(ObjectOutputStream.java:1429)

at java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1177)

at java.io.ObjectOutputStream.writeObject(ObjectOutputStream.java:347)

at sun.rmi.server.UnicastRef.marshalValue(UnicastRef.java:293)

at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:332)

at sun.rmi.transport.Transport$1.run(Transport.java:177)

at sun.rmi.transport.Transport$1.run(Transport.java:174)

at java.security.AccessController.doPrivileged(Native Method)

at sun.rmi.transport.Transport.serviceCall(Transport.java:173)

at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:556)

at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:811)

at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:670)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

at java.lang.Thread.run(Thread.java:745)

Task failed.

com.ptc.windchill.upgrade.updates.UpdateExecutionException: Error executing IncrementalUpdate Verifies the Internet Domain (#VerifySourceInternetDomain)

Nested exception is: (com.ptc.windchill.upgrade.updates.directives.directivesResource/39) com.ptc.windchill.upgrade.updates.DirectiveExecutionException: Method server code wt.org.VerifySourceInternetDomain.runDiagnosticTask failed.  See nested exception for details

Nested exception is: wt.util.WTException: wt.method.MethodResultException: *ERROR* Server side Exception has occured: See MethodServer log for details

Nested exception is: wt.method.MethodResultException: *ERROR* Server side Exception has occured: See MethodServer log for details

at com.ptc.windchill.upgrade.updates.directives.LightWeightServiceDirective$Server.invokeLightWeightServiceApi(LightWeightServiceDirective.java:677)

at sun.reflect.GeneratedMethodAccessor1025.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:606)

InvalidLdapEntries.log

Error in method server code:

java.lang.Exception: Exception of type 'java.lang.reflect.InvocationTargetException' was generated on the server with message 'null'

  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

  at java.lang.reflect.Method.invoke(Method.java:606)

  at com.ptc.windchill.upgrade.updates.directives.MigratorMethod.invoke(MigratorMethod.java:131)

  at com.ptc.windchill.upgrade.updates.directives.LightWeightServiceDirective$Server.invokeLightWeightServiceApi(LightWeightServiceDirective.java:635)

  at sun.reflect.GeneratedMethodAccessor1025.invoke(null)

  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

  at java.lang.reflect.Method.invoke(Method.java:606)

  at wt.method.MethodResultWriter.writeExternal(MethodResultWriter.java:152)

  at wt.method.MethodResult.writeExternal(MethodResult.java:226)

  at java.io.ObjectOutputStream.writeExternalData(ObjectOutputStream.java:1455)

  at java.io.ObjectOutputStream.writeOrdinaryObject(ObjectOutputStream.java:1429)

  at java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1177)

  at java.io.ObjectOutputStream.writeObject(ObjectOutputStream.java:347)

  at sun.rmi.server.UnicastRef.marshalValue(UnicastRef.java:293)

  at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:332)

  at sun.rmi.transport.Transport$1.run(Transport.java:177)

  at sun.rmi.transport.Transport$1.run(Transport.java:174)

  at java.security.AccessController.doPrivileged(Native Method)

  at sun.rmi.transport.Transport.serviceCall(Transport.java:173)

  at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:556)

  at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:811)

  at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:670)

  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

  at java.lang.Thread.run(Thread.java:745)

Task failed.

com.ptc.windchill.upgrade.updates.UpdateExecutionException: Error executing IncrementalUpdate Invalid Ldap Entries (#InvalidLdapEntries)

Nested exception is: (com.ptc.windchill.upgrade.updates.directives.directivesResource/39) com.ptc.windchill.upgrade.updates.DirectiveExecutionException: Method server code com.ptc.windchill.ldap.InvalidLdapEntriesDT.runDiagnostics failed.  See nested exception for details

Nested exception is: wt.util.WTException: wt.method.MethodResultException: *ERROR* Server side Exception has occured: See MethodServer log for details

Nested exception is: wt.method.MethodResultException: *ERROR* Server side Exception has occured: See MethodServer log for details

  at com.ptc.windchill.upgrade.updates.directives.LightWeightServiceDirective$Server.invokeLightWeightServiceApi(LightWeightServiceDirective.java:677)

  at sun.reflect.GeneratedMethodAccessor1025.invoke(Unknown Source)

  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

  at java.lang.reflect.Method.invoke(Method.java:606)

  at wt.method.MethodResultWriter.writeExternal(MethodResultWriter.java:152)

  at wt.method.MethodResult.writeExternal(MethodResult.java:226)

  at java.io.ObjectOutputStream.writeExternalData(ObjectOutputStream.java:1455)

  at java.io.ObjectOutputStream.writeOrdinaryObject(ObjectOutputStream.java:1429)

  at java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1177)

  at java.io.ObjectOutputStream.writeObject(ObjectOutputStream.java:347)

  at sun.rmi.server.UnicastRef.marshalValue(UnicastRef.java:293)

  at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:332)

  at sun.rmi.transport.Transport$1.run(Transport.java:177)

  at sun.rmi.transport.Transport$1.run(Transport.java:174)

  at java.security.AccessController.doPrivileged(Native Method)

  at sun.rmi.transport.Transport.serviceCall(Transport.java:173)

  at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:556)

  at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:811)

  at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:670)

  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

  at java.lang.Thread.run(Thread.java:745)

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ACCEPTED SOLUTION

Accepted Solutions
BineshKumar1
13-Aquamarine
13-Aquamarine
(To:snandiwada)
‎Feb 02, 2017 10:26 PM
‎Feb 02, 2017 10:26 PM

I think there is something wrong the conf branch in the LDAP. Look under the o=configuration, make sure you have the right entries for you search base under .LDAP, .EnterpriseLDAP adapters

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10 REPLIES 10
BineshKumar1
13-Aquamarine
13-Aquamarine
(To:snandiwada)
‎Feb 01, 2017 09:16 PM
‎Feb 01, 2017 09:16 PM

Do you have all your jndi adapters initialized. The best way to identify this is by navigating to Participant Administration > Search for disconnected principals. If you see disconnected principals who are valid users,  then ensure whether you have all your LDAPs are declared in wt.federation.org.directoryServices. If the disconnected principals are deleted users then, you need to reconnect to fix or delete the users.

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snandiwada
4-Participant
4-Participant
(To:BineshKumar1)
‎Feb 02, 2017 12:32 AM
‎Feb 02, 2017 12:32 AM

Thanks for the reply Binesh.

I have deleted all the disconnected users and executed WinDU again, but still getting the same errors. LDAPs are also declared properly.

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SergeyEfimov
15-Moonstone
15-Moonstone
(To:snandiwada)
‎Feb 02, 2017 03:31 AM
‎Feb 02, 2017 03:31 AM

Your server is a clone of the production server?

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snandiwada
4-Participant
4-Participant
(To:SergeyEfimov)
‎Feb 02, 2017 04:30 AM
‎Feb 02, 2017 04:30 AM

Yes. Its test sever which is a copy of production server.

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SergeyEfimov
15-Moonstone
15-Moonstone
(To:snandiwada)
‎Feb 02, 2017 05:29 AM
‎Feb 02, 2017 05:29 AM

Maybe you have errors after the rehost process.

You changed the name of windchill host name?

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snandiwada
4-Participant
4-Participant
(To:SergeyEfimov)
‎Feb 02, 2017 08:13 AM
‎Feb 02, 2017 08:13 AM

I didn't get any errors after rehost. System is up and running fine but on running WinDU, these errors are coming up.

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BineshKumar1
13-Aquamarine
13-Aquamarine
(To:snandiwada)
‎Feb 02, 2017 07:28 AM
‎Feb 02, 2017 07:28 AM

Could you send or attach the entire MS log from the startup?

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snandiwada
4-Participant
4-Participant
(To:BineshKumar1)
‎Feb 02, 2017 08:09 AM
‎Feb 02, 2017 08:09 AM

Attaching the MS log.

MS log.txt.zip
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BineshKumar1
13-Aquamarine
13-Aquamarine
(To:snandiwada)
‎Feb 02, 2017 10:26 PM
‎Feb 02, 2017 10:26 PM

I think there is something wrong the conf branch in the LDAP. Look under the o=configuration, make sure you have the right entries for you search base under .LDAP, .EnterpriseLDAP adapters

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snandiwada
4-Participant
4-Participant
(To:BineshKumar1)
‎Feb 03, 2017 05:03 AM
‎Feb 03, 2017 05:03 AM

Thanks a lot Binesh.

We have found some entries are missing in our test server LDAP. We re-imported Ldif from Production server.

Then, WinDU task Verifies the Internet Domain got completed successfully.

But still Invalid LDAP Entries task is failing.

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