hi , we have windchill service 10.2 require freeup some space, at filevault folder name as " .unreferenced " is good to manual delete? there is use a lot space it keep use unreferenced file
appreciate help advice , thanks
Absolutely not in that way.
You have to follow this article: https://www.ptc.com/en/support/article?n=CS56539
If your file are in .unreferenced folder it depends on choice you made at point 5 of above article.
Once a file has been moved to the .unreferenced folder it is no longer being used (or referenced) by Windchill and is safe to delete. It may be a good idea to take a backup of these files before deleting them (in case you ever need to get one back.) See this article for more info: https://www.ptc.com/en/support/article?n=CS24438
Already try from Object menu select "Remove Unreferenced Files", never select "move file instead deleting" , seems like is still keep file at vault .Unreferenced folder. will backup before remove from filevault
yea, thanks info, will backup .unreferenced contents , before do necessary delete process.
ALWAYS select Move instead of Delete!!
Yes, it keeps the files in your vault, but it allows you to do a backup of the vault before committing to the delete.
I will do a move unreferenced files about 4 times a year. Let them sit on the .unreferenced folder for a while, then go in and delete the files from the folder. This allows IT to do their server backups and capture the unreferenced moved files before deleting them. I have never had to go back to IT and ask for a file to be restored! <Knock on wood>
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