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Version: Windchill 12.1
Use Case: Our current server is in 12.1.2 CPS 7 and we are in process of updating CPS to 10. We have downloaded the installers and placed in /appl/tmp location having full permission for root. The installation is done using root user and it fails at 5% progress.
Description:
The PSI installer fails with the below error and the installer .log indicate that tomcat sub installer couldn't start.
tomcat installer appears to have failed to start. Its PTC and/or XML log is missing
Solved! Go to Solution.
Thank you for suggesting the above articles. What really fixed the issue was the fact that we were setting the
export _JAVA_OPTIONS=-Djava.io.tmpdir=/appl/tmp variables from the putty/terminal session itself instead of the GUI (VNCViewer session). When we set these from the GUI session, it resolved the issue.'
Articles:
Thank you for suggesting the above articles. What really fixed the issue was the fact that we were setting the
export _JAVA_OPTIONS=-Djava.io.tmpdir=/appl/tmp variables from the putty/terminal session itself instead of the GUI (VNCViewer session). When we set these from the GUI session, it resolved the issue.'