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Windchill Catia 5 to Creo Theorem Converter Idle Timeout?

Empkain
4-Participant

Windchill Catia 5 to Creo Theorem Converter Idle Timeout?

Hi all,

 

First post here:

 

We are currently using Windchill with Catia and using Theorem Cadverter to create Creo visualizations, .pdf's, and .stp's. It works great, chugs through even the larger files, but for some reason, it closes itself at seemingly random times. These times seem to be unrelated to conversion/translation events. Here are some logs:

 

Helperlog:

Logging level set to 0x001 from command argument.
[2018-02-02 14:09:15] timestamps added to logging from command argument.
[2018-02-02 14:09:15] workerhelper - Version : Creo 3.1 - F000 (13.3.0.43) i486_nt
[2018-02-02 14:09:15] Connecting to server "seats-app-01.seats.encore.local" on port 5600
[2018-02-02 14:09:15] Connection established
[2018-02-02 14:09:15] Started worker
[2018-02-02 14:09:16] Worker has connected.
[2018-02-02 14:12:38] Passing $JOB$ message to worker.
[2018-02-02 14:12:38] Received worker timeout: 3600.
[2018-02-02 14:13:58] Passing $DONE$ message to server.
[2018-02-02 14:13:58] Received worker ready message.
[2018-02-02 14:19:54] Passing $JOB$ message to worker.
[2018-02-02 14:21:47] Passing $DONE$ message to server.
[2018-02-02 14:21:47] Received worker ready message.
[2018-02-02 14:21:50] Passing $JOB$ message to worker.
[2018-02-02 14:22:37] Passing $DONE$ message to server.
[2018-02-02 14:22:37] Received worker ready message.
[2018-02-02 14:22:40] Passing $JOB$ message to worker.
[2018-02-02 14:23:48] Passing $DONE$ message to server.
[2018-02-02 14:23:48] Received worker ready message.
[2018-02-02 15:08:49] Helper: Connection to server has been closed. Shutting down...
[2018-02-02 15:08:49] Worker helper shutting down.
[2018-02-02 15:08:53] WorkerHelper completed, exiting.

 

End portion of related Workerlog:

Current Locale: English_United States.1252
Chord Height = 0.000258
[2018-02-02 14:22:40] Downloading file using WWGM : COMPLETE
[2018-02-02 14:23:04] Recipe file: C:/Theorem/CAD_19.2_CA5CVW_WIN.01/catia5_setup1/catia5_pv.rcp
[2018-02-02 14:23:04] Source file: C:/Theorem/CAD_19.2_CA5CVW_WIN.01/catia5_setup1/.ws/.ws/seats-app-01.seats.encore.local/publish5405698348886580515tmp/0002556.CATDrawing
[2018-02-02 14:23:04] Output file: C:/Worker/w1i1j24/0002556.pvs
Current Locale: English_United States.1252
Chord Height uses default
[2018-02-02 14:23:19] Catia5_Read : COMPLETE
[2018-02-02 14:23:44] CreoView_Write : COMPLETE
[2018-02-02 14:23:46] Generating Output : COMPLETE
[2018-02-02 14:23:46] Generating thumbnail : COMPLETE
[2018-02-02 14:23:47] Closing WWGM file : COMPLETE
[2018-02-02 15:08:49] catia5_pv Warning: Child lost connection to Parent

 

Monitorlog during the same timeframe:

[2018-02-02 14:09:07] workermonitor - Version : Creo 3.1 - F000 (13.3.0.43) i486_nt
[2018-02-02 14:09:07] Logging level set to 0x01.
[2018-02-02 14:09:07] Connecting to server "seats-app-01.seats.encore.local" on port 5600
[2018-02-02 14:09:07] Connection established
[2018-02-02 14:09:07] Got INIT SUCCESS reply
[2018-02-02 14:09:15] Start worker command
[2018-02-02 14:09:15] Worker process started Ok.
[2018-02-02 15:08:53] Worker process has exited.
[2018-02-02 16:25:28] Start worker command
[2018-02-02 16:25:28] Worker process started Ok.
[2018-02-02 18:26:35] Worker process has exited.
[2018-02-02 21:40:28] Server connection has been closed.
[2018-02-02 21:40:28] Monitor Shutting down.

 

It's this same thing happening a few times a day usually. Anyone run into this or have ideas?

 

Thanks

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