Windchill 11.1, Creo 126.96.36.199, Windows 10.1
User is trying to check in Creo files to our Windchill server, and Windchill freezes/gets stuck/spinning wheel of death (see attached image). All other functionality works correctly. User is able to rename, set state, and check out without issue. We have 11 Windchill users and only one has this issue.
We have tried restarting Creo, rebooting the workstation, and changed the config.pro browser option from IE to Chromium. The issue persists.
Any help would be appreciated.
Have you tried having the user:
User was using Creo 188.8.131.52.
Even though PTC advertises that Creo 5 and Windchill 11 are compatible, you must use Creo 184.108.40.206 to use Windchill 11 (according to PTC support).
The solution requires a complete wipe/uninstall of all Creo files, and a subsequent install of Creo 220.127.116.11.
According to the Creo-Windchill compatibility roadmap, Creo 18.104.22.168 will work with Windchill 11.0 M030 CPS07.
Added: Creo 22.214.171.124 will work with Windchill 11.1 M010.
I opened a PTC support case and I was informed by the support tech that Creo 126.96.36.199 is not compatible with Windchill 11.1 and will cause check-in failures.
In the first line of my forum post, you can see that I am talking about 11.1, not 11.0