Windchill Intralink as a service

[colmacpro]

Hello Everyone,

I am trying to setup Windchill as a service.(ref pg 447 Advanced install and config guide) tomcat and apache had no problem and are running just fine.

I ran the following ant script from a windchill shell to install the windchill service and the response was Build Successful

ant -buildfile %WT_HOME%\opt\ntservice\WindchillService.xml install -DserviceName=WindchillINTRALINK

I have the WT_HOME and JAVA_HOME set in the system environment variables. I have set the CLASSPATH to what ever shows up in a windchill shell.

I set the logon for the service to be a user with more network permissions.

When I try to start the service from the server manager I simply get "Windows could not start the WindchillINTRALINK service on myserver. Error 1067: the process terminated unexpectedly".

Does anybody have an Idea to what I might be missing? any help would be appreciated

Joe

Windchill Intralink 9.1 m050

Windows Server 2008 standard x64 (Nothing extra installed except windchill)

[colmacpro]

After a response pointing to memory allocation I found a TAN that fixed the problem

Thank You

Joe

Tan 149694

Description

The Windchill Service is not starting when using Java 1.6.18, which is delivered with Windchill 9.1 M050, with no error messages.

Resolution

Reinstall the service using the follwoing ant task:

ant -buildfile <windchill>\opt\ntservice\WindchillService.xml install -DserviceName=<servicename>

Override the default memory allocations by adding the following argument to the ant script:

-DmaxHeap=6 (for 64-bit)
-DmaxHeap=3(for 32-bit)

[WesTucker]

Thanks for finding the TAN Joe. However the value the TAN recommends for
32 bit is still too low for my Windchill installation.



We ran into the same issue on updates from 9.1 m010 to m050 on the
Windchill Service (combined PDMLink and ProjectLink server).



I had to set the max and min heap to 5m for the service to start on
32-bit Windows server.



I edited the registry settings directly to find a usable value. 4m was
too low. 5m worked. The ant script set it at 2m initially.



[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WindchillService\P
arameters]