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Windchill PDMLink 11.0 M020 doesn't support CREO 4.0 M030?

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Windchill PDMLink 11.0 M020 doesn't support CREO 4.0 M030?

Hi i'm SeonHo

 

i installed Windchill 11.0 M020

and CPS 01

i can't connect windchill at CREO 4.0 M030

 

that software & Hardware Matrix show support platform

cM.png

 

i installed PDMLink and CSP, Creo View adapter

if i didn't installed plm connector then CREO 4.0 didn't connect?

but CREO 3.0 work!

 

thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Windchill PDMLink 11.0 M020 doesn't support CREO 4.0 M030?

The S,R,C designations indicate that we support the Windchill and Creo combination.  Where the R and C designation indicate a higher level of certification testing by PTC, where R indicates the combination which has been tested to the highest degree.

3 REPLIES 3

Re: Windchill PDMLink 11.0 M020 doesn't support CREO 4.0 M030?

SeonHo,

 

The compatibility matrix is correct and the combination that you are trying to work with should be supported.  I would suggest that you contact PTC technical support to troubleshoot your connectivity issue.

Re: Windchill PDMLink 11.0 M020 doesn't support CREO 4.0 M030?

It seems to be an issue caused by attempting to connect to 4.0 without clearing the cache with CREO 3.0 connected. Thank you.

As an added , I would like to ask you a little bit about the N, S, C, and R in the matrix
I do not speak English and I interpret it through Googletranslator
When I understand C and R, R is supported, but I am in the process of being integrated, and C means that all versions can be supported in the future. right?

Re: Windchill PDMLink 11.0 M020 doesn't support CREO 4.0 M030?

The S,R,C designations indicate that we support the Windchill and Creo combination.  Where the R and C designation indicate a higher level of certification testing by PTC, where R indicates the combination which has been tested to the highest degree.