Windchill Visualization Services

[LukasM_3HTi]

Version: Windchill 13.0

Use Case: Customer sends publish job to worker. It says it failed but the thumbnail is generated.

Description:

Have a customer that sends jobs to the worker. The worker says job failed but it gives no error and the thumbnail is generate. 

[avillanueva]

Can you post details of the log? Is the end visualization retrievable?

[LukasM_3HTi]

yes, attached is the details of the log. And yes the end visualization is retrievable. 

[avillanueva]

Stumped here but there still may be clues in the log. I suspect there might be something reported in other logs, Perhaps after the visualization data was uploaded. Check the site-system monitor for the other CAD agent logs for issues. See what you find. Also look at the background methodserver log for messages during a publish job.