Windchill and Internet Explorer F5

[ChrisCollinson]

All,

I'm seeing some odd behaviour with Windchill and Internet Explorer. When a user first logs into Windchill and their home page is being displayed it can sometimes take ages for the page to appear, if they press the F5 key (refresh) it then appears immediately

Anyone know of a setting in IE that may be causing this

Cheers

Chris

[LewisLawrence]

We have seen issues like this and you should clear the browser cache and reduce the total size of the cache so it is smaller (somewhere around 50 meg works well for me). When you press F5 and refresh the page it is forcing the browser to download the content again, which it can do faster than verifying the local cache content. The browse cache tends to be made up of lots of tiny files, all the anti-virus monitored IO activity around that can really hurt performance.
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Lewis

[sscole1]

You should also review the following TPIs regarding browser performance (focused on workspace but generally applicable to other pages as well):

TPI_144357- Using Web Browser Navigation Controls Results in Slower Performance Compared to Using Application-Provided Links.

TPI_141283- Best Practice To Reduce Workspace Refresh Time

Regards,

Steve