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Windchill using an SMTP mail server over SSL

sdickinson
1-Newbie

Windchill using an SMTP mail server over SSL

Has anyone successfully set up Windchill to use an SMTP mail server over SSL.

I have followed the suggestions in TAN 135897 (https://www.ptc.com/appserver/cs/view/solution.jsp?n=/135897.htm) and TAN 111704 (https://www.ptc.com/appserver/cs/view/solution.jsp?n=/111704.htm) but so far I haven't had any luck.

After restarting Windchill the Method Server log contains the following: -

Tue 3/17/09 10:38:51: EMailQueue.ScheduleingThread: EMailMessage TO recipient list size = 1
Tue 3/17/09 10:38:51: EMailQueue.ScheduleingThread: EMailMessage CC recipient list size = 0
Tue 3/17/09 10:38:51: EMailQueue.ScheduleingThread: EMailMessage BCC recipient list size = 0
Tue 3/17/09 10:38:51: EMailQueue.ScheduleingThread: EMailMessage: processing locale 'en_US'
Tue 3/17/09 10:38:51: main: INFO : wt.method.server.startup - Creating wt.method.ClusterMonitor
Tue 3/17/09 10:38:51: main: INFO : wt.method.server.startup - Creating wt.method.jmx.Startup
Tue 3/17/09 10:38:53: Thread-45: Listening for Info*Engine requests.
Tue 3/17/09 10:38:53: wt.method.WTAdapter: WTAdapter ready.
Tue 3/17/09 10:38:53: EMailQueue.ScheduleingThread: EMailMessage submit message
Tue 3/17/09 10:38:53: EMailQueue.ScheduleingThread: EMailMessage locale: en_US
Tue 3/17/09 10:38:53: EMailQueue.ScheduleingThread: EMailMessage subject: Invitation - Test Project
Tue 3/17/09 10:38:53: EMailQueue.ScheduleingThread: EMailMessage from: sdickinson_home@yahoo.co.uk

The mail queue shows that Windchill is attempting to send the first queued message but it doesn't get any further than that.

Mar 06, 2009 09:52:41 PM Executing wt.mail.EMailMessage submitMessage

I suspect that it may be to do with the fact that I am trying to use an "internet" mail server which requires SSL authentication.

Can anyone offer any help?

Thanks,

Sam
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