project link missing sso login prompt

[AA_9105373]

I am using Windchill ProjectLink Release N/A and Datecode with CPS N/A

we just installed project link and the save button shows up in addin menu for ms project 2016. we clicked on the button then a login window was raised but it did not ask for the sso login see attached window. then we got a proxy error when clicked synch why does it not asked for sso what url need to be whitelisted

Here are the errors that I faced
proxy 407 and missing sso login prompt

[Fadel]

There is no screenshot attached

[AA_9105373]

I have attached the screen shots

[avillanueva]

I found this article indicated a known SPR that SSO does not work with it:

https://www.ptc.com/en/support/article/CS393174?source=search

Does this match your version? I would inquire with PTC the current status of the SPR or perhaps insiders can chime in.

[AA_9105373]

definitely read like it is related

[AA_9105373]

here are the scree captures.  this issue is with windchill +

[avillanueva · Accepted solution]

Since this is Windchill+, I would open a call with PTC.