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ptc-windchill-integration-connector error "Your route exchange has failed" "HTTP operation failed"

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ptc-windchill-integration-connector error "Your route exchange has failed" "HTTP operation failed"

Hi Developers,

 

I'm working on PTC Navigate 1.5.0 and Thingworx 8.0.1

 

I'm having issues similar to this article. The rest.properties file also seem to be proper as mentioned in the article. The configurations on the "ptc-windchill-integration-connector"are as shown in the image

 

I have observed the following in my composer: 

  1. "ValidateConnection" service is giving "Success:200-OK"
  2. "GetEndpointList" service is giving the below error

 

Unable to Invoke Service GetEndpointList on ptc-windchill-integration-connector : Your route exchange has failed. HTTP operation failed calling [http://<IP>/Windchill/servlet/rest/swagger.json] with status [404 - 404]

 

    3. When i tried loading the below URL i got HTTP Error 404 page not found.

http://<IP>/Windchill/servlet/rest/swagger.json

 

I have tried reinstalling the patch twice and it was not helping. I can't find any root cause for this issue. Is this related to windchill installation or Thingworx side problem? Please help me out.

 

Thanks and Regards,

Saran