the server is currently unavailable

[SA_10556661]

I am using Windchill PDMLink Release N/A and Datecode with CPS N/A

Windchill server does not work with Creo PTC 5

Here are the errors that I faced
the server is currently unavailable

[jbailey]

What version / build of Windchill?

[SA_10556661]

Windchil PDM essential on Creo 5.

thanks for reply.

[BenLoosli]

There is a matrix for Windchill versions and the related Creo versions that it will work with.

We need both the Windchill version and the Creo version to be able to give you an answer.

Since Creo 5 is out of date and no longer supported, I would guess that Windchill support stopped at Windchill 10.2, maybe WIndchill11.0.

[SA_10556661]

the windchill version is the 11.0

[vnamboodheri]

Hello @SA_10556661, 

It looks like you have some responses from some community members. If any of these replies helped you solve your question please mark the appropriate reply as the Accepted Solution. 

Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

Thanks,
Vivek N.
Community Moderation Team.

[jbailey]

Which maintenance build of 11?

[olivierlp]

Hello @SA_10556661 .

Adding to what @jbailey asked, I recommend you tak a look at How to Ask a Good Question - PTC Community. Thank you for your participation.   

[HelesicPetr]

Hi @SA_10556661 

If the page shows "The service unavailable" information, it is usually that the server is not started or restart is in progress.

You should contact your admin to check why the windchill service is not up. 

PetrH