tomcat installation has failed.

[Pratik_More]

I am installing WC 11.2 on Windows server 2019 with oracle 19 c.

While running the PSI installed it failed error Tomcat installation failed. Can someone guide waht is the root cause. IT somehow running the Unix script for the windows.

error message for more detail

INFO 2024-04-29 17:50:27 - ###################################################
INFO 2024-04-29 17:50:27 - Running tomcat Installer
INFO 2024-04-29 17:50:27 - ###################################################
DEBUG 2024-04-29 17:50:27 - calling executeInstaller(C:\Windchill112_CD_Images\MED-60419-CD-112_11-2-0-0\Tomcat)
DEBUG 2024-04-29 17:50:27 - Processing subinstaller assembly (tomcat): timer.start
INFO 2024-04-29 17:50:27 - installDebug: Calling subinstaller tomcat command
INFO 2024-04-29 17:50:27 - Running: /usr/local/bin\cscript.exe //E:vbscript C:\Windchill112_CD_Images\MED-60419-CD-112_11-2-0-0\Tomcat\setup.vbs WAIT LAX_VM C:\Program Files\java\amazon-corretto-8.342.07.3-windows-x86-jdk\jdk1.8.0_342\jre\bin\java.exe -f C:\ptc\Windchill_11.2\PSI\installer\PSITempProps\tomcat-installer.properties -DMULTI_PROGRAM_EXEC=1
ERROR 2024-04-29 17:50:27 - java.io.IOException: Cannot run program "/usr/local/bin\cscript.exe": CreateProcess error=2, The system cannot find the file specified
DEBUG 2024-04-29 17:50:27 - Installation is Aborting. The installation cannot continue.

It would be great help if we get the solution how to proceed.

[avillanueva]

You want to fix eliminate cases of permissions and lack or storage space as being the cause.

[Pratik_More]

Hi avillanueva,,

Thanks for reply.

I have admin rights and space shows enough space.  Is there something else I need to check.

PREVIEW

[jbailey]

Is user account control turned on? If so, you might have to find the exe's in the distribution and unblock them.

Other things to look for - Antivirus? Firewall?

[Pratik_More]

Hi jbailey,

I checked below things-

1.Widows' defender firewall is off.

2.antivirus is also off

3.User access control is enabled.

but no luck so far.

Is it some PSI limitation with WC 11.2 with windows server 2019. 

[PraveenR1995]

Looks like the installation is being done in Windows server, but the file location it is trying to access is that of the linux server. Check the environment variables or property files if /usr/local/bin is added by mistake.