why dose the windchill always offline.

[jinkaiwen]

Hello! everyone

We used windchill8.0, but we never used it good it one day. it should be work online,but it always happened offline. and when need it online it will at least take off one hour's to waiting for it .And when we check out or check in it also will be take a lot of times . so I want to know why .

[HugoHermans]

This can have many causes. Windchill needs to be tuned in your environment in order to work optimal. But also the clients are very important to monitor and to tune. I'm not the expert that may help you out, and if you aren't yourself, you definitly need to search for someone.

[RyanRen]

this problem is not common. does only you have this problem? could you give me some screenshots. i can take a look about it.

my email address is: ryanren@jwis.cn