wt.folder.FolderException

[bthompson]

I have set up a new user in Windchill to just review and print parts.   Issue I'm having is when I go to create a workspace for them to check out parts then I get an error and the message is wt.folder.FolderException (much longer than this).  Is this a permission issue?   

[avillanueva]

If the user is view and print ( and has that license) then they cannot create a workspace. Nor can they check out anything. Its just read only. They should be using Creo View and they should be published so they can view the published content of drawings and models. 

[bthompson]

Thanks for the reply.   What would the minimum setting be?   I want them to be able to check out, pull some dimensions if necessary but not make any actual changes.

[avillanueva]

Windchill Advanced and Creo Data Management. Aside from deny rights to stop mods, this will allow to make changes. You should really have them use Creo View since they cannot make changes, need a cheaper license, and do not need to use a workspace. Dims and measurements can be done there too.

[mmeadows-3]

You need a Windchill access license.  Depending on when you purchased, that could be...
PTC PDMLink Module License

PTC Author License

PTC Windchill Base License

PTC Windchill Advanced License

PTC Windchill Premium License

Then you need a Workgroup Manager license.  They exist for different CAD systems, but Creo Parametric works with any of them.

PTC Creo Data Management and Visualization License (Creo)

PTC Mechanical Design I License (SolidWorks, Inventor, AutoCAD)

PTC Mechanical Design II License (UG NX, CATIA)

[bthompson]

I have made him a contributor but still get the same error.

[mmeadows-3]

Print/View locks out all other higher-level permissions.  So ensure he doesn't belong to that license group anymore.

Contributor cannot work with CAD and is likely why he still can't use Creo.

It must be one of the 'access' license groups plus one of the 'CAD' license groups I mentioned above.

A better question is why use Creo?  He can avoid CAD entirely and use Creo View to open, inspect and print.  That would get you back to a Print/View or Contribute license.

[bthompson]

We tried using Creo View but keep getting the "Install creo view client" window.  Creo View is installed. 

[BenLoosli]

I would work on WHY you get the "Install creo view client" window instead of trying to give them full access to Creo.

CreoView licenses are a lot cheaper and you can still get measurements from the model or drawings.

[d_graham]

If they are only reviewing, why are they attempting to check out anything?