Subject | Author | Posted | |
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Is there a way to have the license file inform you which PTC Flexnet license server version is requ...
| Jun 04, 2024 11:10 AM | ||
For any customers who attempted to log in to eSupport applications between 11::00 and 13:30 (US/Eas...
| Nov 09, 2022 04:33 PM | ||
Attempting to add large files to the case logger while opening a new case is failing (or timing out...
| Oct 11, 2022 11:10 AM | ||
Does anybody know a Possibility to get a List of known (and not resolved) Issues per Tool Release (...
| Aug 03, 2022 08:53 AM | ||
If you are an Online Supervisor in charge of managing large volumes of users, please check out our ...
| Jun 20, 2022 04:54 AM | ||
Our Systems Team detected, and has been working to resolve an intermittent connectivity issue betwe...
| May 25, 2022 04:46 PM | ||
We've just been made aware that some pages, when accessed via a "Warm Transfer" (this is PTC termin...
| Feb 22, 2022 09:19 AM | ||
Just a quick heads up to let our users know that a couple of folks in PTC reported a strange format...
| Nov 18, 2021 09:02 AM | ||
To get started on setting up notifications, first log in using the Login option at the top right of...
| Oct 11, 2021 05:56 PM | ||
The case logger 'attach files' page seems to have slowed down significantly over the last several w...
| Aug 31, 2021 02:55 PM | ||
Updated Renewals NotificationsWe have received continued feedback from our partners and customers...
| Aug 30, 2021 10:14 AM | ||
When a user changed his email address using upper- and lowercase characters in his name (part befor...
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Anonymous
| Jun 25, 2021 05:13 AM | |
The Case Logger (https://support.ptc.com/support/feedback/web-account.htm) has a (too) simple GUI, ...
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Anonymous
| Jun 25, 2021 05:02 AM | |
After I opened a support ticket, the browser jumped to the screenshot page. I don't know whether th...
| Jun 22, 2021 10:24 PM | ||
For some reason Update Advisor is listing fixes that don't apply based on the selected *starting* v...
| May 24, 2021 10:23 AM | ||
I'm seeing a notice about proactive support recommendations at the top of several different KB arti...
| Apr 23, 2021 03:59 PM | ||
Anytime a case is opened with tech support a canned response is immediately sent out and added to t...
| Dec 22, 2020 01:59 PM | ||
SPR 10097712 has destroyed another drawing. Sometimes when you redesign a part you lose the drawin...
| Oct 02, 2020 04:03 PM | ||
Hi, May I know why I don't have any selection for Site ID? I want add new hardware for Mathcad, but...
| Sep 10, 2020 05:35 AM | ||
If you own several subscriptions, you may want to consider co-terming your contracts to simplify ...
| Aug 04, 2020 04:11 AM |