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since
07-24-2008
Marco_Tosin
Level 12
939
Posts
293
Kudos
27
Solutions
2 weeks ago
Take a look at this document with lots of report ready to use.
I think you should use this report to start.
QML report to count the number of documents by different document types
https://support.ptc.com/appserver/cs/view/solution.jsp?source=subscription&n=CS216381
... View more
2 weeks ago
Hi Jean-Christophe,
thanks for your info.
Maybe you can look at last open/closed case where it's written on which version customer opened the case, if it's difficult to look at PA for Creo/Windchill.
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2 weeks ago
Hi Peter,
I already wrote, using the new tools, that it's at least a couple of weeks that recommendations are always the same despite at the end of tool presentation it's written " Your list of recommendations is refreshed daily".
Another suggestion is to use data we send to Performance Advisor so that you recommend only article that make sense.
For example if we have Oracle as DB I don't think you should suggest me articles based on SQL systems or if we are an Windchill 11 you shoudn't recommend articles of last year about Windchill 10.2.
... View more
2 weeks ago
In my Resource for Reporting document there are some reports that may help.
This is one: https://www.ptc.com/en/support/article?n=CS42155 that lists the size of "CAD Documents" and their vault location.
You can search where EPMdoc are stored in vaults using name or number.
... View more
2 weeks ago
Hi Brian,
this article could be useful for you?
https://www.ptc.com/en/support/article?n=CS63595
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3 weeks ago
In the new community site links are changed.
This is the link for document https://community.ptc.com/t5/Reporting/Resource-for-reporting/gpm-p/448738
and this is that for reporting group https://community.ptc.com/t5/Reporting/gp-p/1071
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4 weeks ago
Hi Rupesh,
I've waited one week, but in License Data gadget there is still the same message: "Data not available".
I'll send you requested data (SCN, GUID) via community private mail.
Thanks
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a month ago
This is the new link for Windchill Performance Advisor area
https://community.ptc.com/t5/Windchill-Performance-Advisor/ct-p/WindchillPerformanceAdvisor
... View more
09-19-2017
04:52 AM
Hi Rupesh,
I have applied your suggestions and modified our preferences to send License data last night.
License data was sent successfully but in our License Usage dashboard there is still the same message "Data not available".
Thanks
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09-14-2017
08:10 AM
Hi Rupesh,
CPS11 is available for download, but I can't see a solution for this issue in release notes document:
https://support.ptc.com/WCMS/files/172303/en/WindchillCore11.0M020CPSReleaseNotes.pdf
Same thing for related article:
https://www.ptc.com/en/support/article?n=CS250597
Any good news about it?
Thanks
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09-13-2017
04:04 AM
You can't use Report Management to build multi level report.
It's a known limit of that tool.
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09-12-2017
07:51 AM
Same for me.
Just sent information to Jean Christophe.
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09-11-2017
10:35 AM
The same thing happens to us.
I think could be a mass recommendation send to all users about a cache under dimensioned.
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09-11-2017
09:05 AM
1 Kudo
I agree with Tom's comments.
In addition, if possible, I think that you should recommend only articles suitable for SW versions in use (that information could be taken from data sent to PTC by Performance Advisor).
If I'm using Windchill 11.0 and an article applies only to 10.2 you shouldn't recommend it.
... View more
09-07-2017
04:28 AM
In the old community it was possible selecting the link, than with relative button.
Other way you can ask Toby Metcalf
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09-07-2017
04:05 AM
There is a private group https://community.ptc.com/t5/Reporting/gp-p/1071 for which you have to ask to join it.
Once you have join this group, you can look at this document https://community.ptc.com/t5/Reporting/Resource-for-reporting/gpm-p/448738 where you can find dozens of report ready to use.
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08-10-2017
01:53 PM
Thanks for your reply.
With next 11.0 M020 CPS do you mean 11?
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08-01-2017
02:45 AM
Hi Steve,
we also had install Creo View 4.0 (first on Windchill 10.2 M 030 and now on 11.0 M020) and noticed a speed increase.
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07-28-2017
03:53 AM
Walid,
this discussion is more than one year old, but still license usage doesn't work, even with Windchill 11.0 M020.
I saw a case opened last November and never updated.
https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS250597
Have you some update to share to the community?
Thanks
... View more
07-27-2017
09:13 AM
Hi Jim,
I just saw in the learning exchange area this video http://learningexchange.ptc.com/tutorial/5038/create-reports-for-functionality-usage
At the beginning of the video you said that this new functionality it exists since June 2016, but I cannot see it.
There is some limitation to use it?
Thanks
... View more
07-27-2017
08:15 AM
Hi Jim,
starting from which version and build of Creo you can view that information?
We are still on Creo 2 M230 and I cannot see Windchill data.
I can see Windchill data only from a couple of users that are testing Creo 3 M130.
Thanks.
... View more
07-27-2017
07:59 AM
You have already that information under Platform Overview (see attached images)
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07-27-2017
06:35 AM
If you select to go to PA for Creo group in the community from PA dashboard, then you gave an error (see attached image).
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07-27-2017
06:23 AM
Look at this discussion
https://community.ptc.com/t5/Creo-Performance-Advisor/Multiple-License-Servers-added-to-Creo-Performance-Advisor/gpm-p/177904#M92
... View more
07-26-2017
11:53 AM
Have you solved your issue?
In affirmative case, could you please mark the right answer as correct?
Thanks
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07-24-2017
11:48 AM
Thanks Tom.
Normally I have 7 PA for Creo pages opened at the same time in the same browser, and only once in a while I got access denied message (last time happened weeks ago).
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