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Help installing Mathcad Prime 3.0 with old license file.

JF_4675591
1-Newbie
1-Newbie
‎Nov 08, 2023 10:52 AM
‎Nov 08, 2023 10:52 AM

Help installing Mathcad Prime 3.0 with old license file.

Hi,

I have an old license file for Mathcad Prime 3.0 (c. 2016!), but no longer have the download file or access to the software due to an OS upgrade on my computer. Is this something you can help me with? I'd like to use MathCad Prime again. It seems as if I can't access the knowledge base, the link won't work to allow me to view the installation guide for 3.0 that still exists in the help files.

Jeff
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BenLoosli
23-Emerald II
23-Emerald II
(To:JF_4675591)
‎Nov 08, 2023 11:18 AM
‎Nov 08, 2023 11:18 AM

You have a question in a community of PTC users. No one in this community can help you with a licensing issue. You will need to open a support call with the PTC licensing group to get a new license.

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