cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - New to the community? Learn how to post a question and get help from PTC and industry experts! X

How to Transfer Mathcad license from an existing Host ID to a new Host ID for commercial license

Harry_Seth
15-Moonstone

How to Transfer Mathcad license from an existing Host ID to a new Host ID for commercial license

Solution -

Steps:

Log in to License Management Portal using your PTC user ID and password

 

1[1].png

  1. Enter the hostID of the existing server to Host ID/Triad or use the Lookup button to select the existing server from the list of servers currently in the PTC system then click Search

2[1].png

 

2. Select the products to include in the license file for the new Host ID then click Move Licenses

 

MicrosoftTeams-image (6).png

  1. You may Select All or individual products and quantities to be moved to the new machine
  2. To correctly identify the Host ID on new machine, go to Windows Start > Programs > Accessories > Command Prompt > type ipconfig/all (ENTER)

3b[1].png

 

       c. With the Physical Address below the Ethernet adapter Local Area Connection there stands the Host ID

3c[1].png

       

        4. Enter the hostID of the new server

  1. Use the Enter Destination Host ID option
    •      Enter the new hostID then click anywhere on the page
    •      If the destination Host id is a new one, Contact and Site must be entered as well (Site# can be found in Order Fulfillment Confirmation Letter)

5. Fill in the appropriate information for the new hardware then click Move License

MicrosoftTeams-image (6).png

 

6. Select I Agree to accept the Software Deinstallation Agreement

7. Review the transaction then click Continue

8. A PTC support case will be assigned to the transaction and the licenses will be e-mailed to you once configured

 

NOTE:  If you do not have an account with license administration privileges,

Contact "PTC License Management team"

Log a case with License Management

0 REPLIES 0
Top Tags