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Need help - can't open Mathcad 3.1

nevillemac
1-Newbie

Need help - can't open Mathcad 3.1

For some time I have been unable to open Mathcad 3.1.  I twice requested help via the Academic Case Logger, and once via a customer support address, but I have heard nothing.  I am running Windows 8.1, 64byte.

The problem is that all attempts to open 3.1 fail & generate the message: "This application requires ... .NetFramework,Version=v4.0.” Installing 4.0 and its 4.6 “replacement does not remove the message even when all existing copies are deleted.  Also  deleting and reinstalling 3.1 does not work.   Regedit.exe shows "Release REG-DWORD 0x0005c615 (378389 Finally, Prime, Viewable Support & PTC Diagnostic tools. ASP.NET 4.5 is ticked in Programs & Features.

Does anyone know of a fix for this?

2 REPLIES 2
LucMeekes
23-Emerald III
(To:nevillemac)

Are you sure that you've installed the prerequisites (.Net and what else) also as 64-bit?

And then there is this: Re: Mathcad Prime 3.1 Crashing

Success!
Luc

That is, it turns out that some time ago Prime 3.1 will work properly? If so, then this is due to some Windows update packages.

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