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quality agent issues

ER_8757886
1-Newbie

quality agent issues

After I install creo 6.0 on my desktop, i get an error saying that "the version is shutting down because it could not run the quality agent", however both the installer and quality agent were downloaded
1 REPLY 1


@ER_8757886 wrote:
After I install creo 6.0 on my desktop, i get an error saying that "the version is shutting down because it could not run the quality agent", however both the installer and quality agent were downloaded

Hi,

try following:

  • uninstall PTC Quality agent
  • reboot PC
  • install PTC Quality agent using <INSTALL_PACKAGE>\install\addon\qualityagent_64.msi

 


Martin Hanák
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