cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Re: Creo Parametric 4.0 embedded chromium_browser display issue with Windows 10 scale larger than 10

Mat
12-Amethyst
12-Amethyst

Re: Creo Parametric 4.0 embedded chromium_browser display issue with Windows 10 scale larger than 10

As per this thread - same problem

 

Yes, I can confirm that this issue is present again in 8.0.1.0

Oddly, the scaling seams only to appear, when a browser window is pop-out (e.g. you click a link, that opens a new window with Windchill).

But this instantly scales also the content of the docked window.

Mat_0-1632310141062.png

(before and after)

I tried the solution/workaround described by llie, but unfortunately this did not solve the problem.

1 ACCEPTED SOLUTION

Accepted Solutions


@Mat wrote:

As per this thread - same problem

 

Yes, I can confirm that this issue is present again in 8.0.1.0

Oddly, the scaling seams only to appear, when a browser window is pop-out (e.g. you click a link, that opens a new window with Windchill).

But this instantly scales also the content of the docked window.

Mat_0-1632310141062.png

(before and after)

I tried the solution/workaround described by llie, but unfortunately this did not solve the problem.


I can confirm the same issue with 8.0.1.0. I have also just downloaded 8.0.2.0 and the issue seems to be fixed.

PTC has updated the embedded browser version:

  • Creo Parametric 8.0.0.0 and 8.0.1.0
    • chromium version 85.0.4183.121
  • Creo Parametric 8.0.2.0
    • chromium version 91.0.4472.124

Which you can get by doing a chrome://version in the url bar of the embedded browser or see the ptc article CS187581

https://www.ptc.com/en/support/article/CS187581

View solution in original post

5 REPLIES 5
Mat
12-Amethyst
12-Amethyst
(To:Mat)

so, some weeks later. 

Does ptc have the intention to address this issue?

Is there a other solution than "crossing fingers and hoping for 8.0.2.0"?

VladimirN
23-Emerald IV
(To:Mat)

Have you previously reported this to the technical support? "Case Logger": https://www.ptc.com/en/support/case-logger

Mat
12-Amethyst
12-Amethyst
(To:VladimirN)

Sorry, but I have no access to that (Support via support provider).


@Mat wrote:

As per this thread - same problem

 

Yes, I can confirm that this issue is present again in 8.0.1.0

Oddly, the scaling seams only to appear, when a browser window is pop-out (e.g. you click a link, that opens a new window with Windchill).

But this instantly scales also the content of the docked window.

Mat_0-1632310141062.png

(before and after)

I tried the solution/workaround described by llie, but unfortunately this did not solve the problem.


I can confirm the same issue with 8.0.1.0. I have also just downloaded 8.0.2.0 and the issue seems to be fixed.

PTC has updated the embedded browser version:

  • Creo Parametric 8.0.0.0 and 8.0.1.0
    • chromium version 85.0.4183.121
  • Creo Parametric 8.0.2.0
    • chromium version 91.0.4472.124

Which you can get by doing a chrome://version in the url bar of the embedded browser or see the ptc article CS187581

https://www.ptc.com/en/support/article/CS187581

@RandyJones,

Last year we had zooming issue but ended up just switching back to IE.  However, I think during last testing I played around with the Win10 compatibility options on the Windows Properties of the file/shortcut and it may have had some positive effect...

 

Now we are looking at Chromium again but don't yet have a system that I can reproduce it on for testing purposes. 


"When you reward an activity, you get more of it!"
Announcements