Unable to update thing: [2,004] Unrecoverable error occurred. Contact the administrator.

[CZ_9645217]

Hi Community,

This error occurs when I save the service, and then the Thing cannot create a new service again. How can I solve this problem, thank you！

[PaiChung]

Is there any more information in the log? Are you getting any other errors during any other operation?

[CZ_9645217]

Hi PaiChung,

Thank you for your reply, the problem has been solved, the database server has failed, thank you