Changing IP address of Thingworx Server

[newieKek]

Hi All,

Hope to seek advice.

i need to modify the IP address of the Thingworx server due to change of Network architecture. 

I read the article to modify the json files.

Can i know which json files i should modify  for the Thingworx and Vurforia. 

Hope you can advise.

Thank you

Newbie Kek

[VladimirN]

Take a look:

• "Key notice points for Changing IP address or hostname on ThingWorx server": https://www.ptc.com/en/support/article/CS300832
• "Best practice to change Thingworx server Ip Address": https://community.ptc.com/t5/ThingWorx-Developers/Best-practice-to-change-Thingworx-server-Ip-Address/td-p/516088
• "ThingWorx Analytics - How to change / update a ThingWorx Platform Server host/IP address in use by ThingWorx Analytics when SSL is not in use?": https://www.ptc.com/en/support/article/CS322744

[newieKek]

Sir, 

I changed the IP address, and update my license. but the tomcat services cannot start up. It automatically stop. 

and my license_capability_response.bin  do no show any changes. ( it does not show ignore or successful).

Not sure which part when wrong.... License or IP address... 

and one experience the same...?

Newbie Kek

[slangley]

Hi @newieKek.

Are you still experiencing problems.  If so, I recommend opening a case to get the guidance you need.

Regards.

--Sharon

[slangley]

Hi @newieKek.

There are no .json files to be changed for ThingWorx when changing the IP address of a server.  If you've made modifications to Tomcat to restrict access, you might have to make changes to the Tomcat server.xml file but it isn't configured that way OOTB.  Generally, there is nothing that has to be changed within ThingWorx when changing the server IP Address or hostname. 

Note, that if you're running ThingWorx Flow, depending on your configuration, you might have to make changes there.  For example, when installing Flow if you indicated the hostname of the server as the Flow server host, it would have to be updated in a few config files (as I recall).

I'll see if someone from the Vuforia team can answer your question regarding that product.

Regards.

--Sharon