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RESOLVED: Users unable to access Expert Capture and Instruct applications

tmccombie
21-Topaz I
21-Topaz I
‎Sep 20, 2022 04:22 PM
‎Sep 20, 2022 04:22 PM

RESOLVED: Users unable to access Expert Capture and Instruct applications

Approximately between the hours of 8:43 - 9:40 ET (12:43 - 13:40 UTC) Expert Capture and Instruct users were unable to access the applications after logging in. This issue has been fully resolved and access restored. We are actively investigating ways to prevent future occurrences of this issue. Please contact PTC Technical Support for any further issues.

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