This is regarding the case#15764286
Customer getting error "Client received SOAP Fault from server: Authentication of Username Password Token Failed " while running webservice.
1) New_Project folder from 2 environments - sandbox(Non-working) and test(working)
Sandbox is updated with windchill 11.1 M20-CPS16 : http://internal.ptc.com/salesforce/attachments/cases/15/76/42/86/sandbox.zip
Test is on version 11.1 M10-CPS04 : http://internal.ptc.com/salesforce/attachments/cases/15/76/42/86/test.zip
2) Client logs when the same web service hit on both the environments
Env : test :
C:\Amazon_MCAD\DrawingAutomation\webservices>java -jar QueryObjectServiceClient.jar plastic_barrier_psu_octave.drw
Feb 26, 2021 7:11:51 AM [com.sun.xml.ws.policy.parser.PolicyConfigParser] parse
INFO: WSP5018: Loaded WSIT configuration from file: jar:file:/C:/Amazon_MCAD/DrawingAutomation/webservices/QueryObjectServiceClient.jar!/META-INF/wsit-client.xml.
************************Revision Block*************************************
Feb 26, 2021 7:11:52 AM com.sun.org.slf4j.internal.Logger error
SEVERE: You must initialize the xml-security library correctly before you use it. Call the static method "com.sun.org.apache.xml.internal.security.Init.init();" to do that before you use any functionality from that library.
Username:drawingadmin
Password:XXXXXX
EPMDocumentVersion: 01
EPMDocumentDescription:
EPMDocumentCreatedBy: Alexander Savello
EPMDocumentCreatedOn: 06-21-2018
.
.
.
drwarray[0][8]:06-21-2018
*****************Variant Block******************
[com.ptc.jws.service.org.myorg.queryobjectservice.Element@234078, com.ptc.jws.service.org.myorg.queryobjectservice.Element@c77191, com.ptc.jws.service.org.myorg.queryobjectservice.Element@42b71d, com.ptc.jws.service.org.myorg.queryobjectservice.Element@50078a]
Env : sandbox :
C:\Amazon_MCAD\DrawingAutomation\webservices>java -jar QueryObjectServiceClient.jar plastic_barrier_psu_octave.drw
Mar 02, 2021 9:45:52 AM [com.sun.xml.ws.policy.parser.PolicyConfigParser] parse
INFO: WSP5018: Loaded WSIT configuration from file: jar:file:/C:/Amazon_MCAD/DrawingAutomation/webservices/QueryObjectServiceClient.jar!/META-INF/wsit-client.xml.
************************Revision Block*************************************
Mar 02, 2021 9:45:55 AM com.sun.org.slf4j.internal.Logger error
SEVERE: You must initialize the xml-security library correctly before you use it. Call the static method "com.sun.org.apache.xml.internal.security.Init.init();" to do that before you use any functionality from that library.
Username:drawingadmin
Password:XXXXXX
Exception in thread "main" com.sun.xml.ws.fault.ServerSOAPFaultException: Client received SOAP Fault from server: Authentication of Username Password Token Failed Please see the server log to find more detail regarding exact cause of the failure.
at com.sun.xml.ws.fault.SOAP11Fault.getProtocolException(SOAP11Fault.java:193)
at com.sun.xml.ws.fault.SOAPFaultBuilder.createException(SOAPFaultBuilder.java:131)
at com.sun.xml.ws.client.sei.StubHandler.readResponse(StubHandler.java:253)
at com.sun.xml.ws.db.DatabindingImpl.deserializeResponse(DatabindingImpl.java:203)
at com.sun.xml.ws.db.DatabindingImpl.deserializeResponse(DatabindingImpl.java:290)
This is how we are invoking it from Creo,
try {
String
decryptedPassword = DecryptUtility
.decryptWithAES(ReadProperties.readProperty("getproperty.decryption.encryptedpassword"));
Credentials.setUsername(ReadProperties.readProperty("getproperty.windchillserver.username"));
Credentials.setPassword(decryptedPassword);
QueryObjectServiceImplService
service =
new QueryObjectServiceImplService();
QueryObjectServiceImpl
port =
service.getQueryObjectServiceImplPort();
port.queryPartFromLibrary("16-000828");
// fake call to avoid loading delay later
} catch (Exception
ex) {
logger.debug("Fake call failed...", ex);
}
But as we can see, Without Creo also, we are not able to hit this service (java -jar above) on sandbox while it works on test.
Followed the steps from Article: https://www.ptc.com/en/support/article/CS226238 and refer https://support.ptc.com/help/wnc/r11.2.0.0/en/index.html#page/Windchill_Help_Center%2FIEUG_UsernameAuthExample.html%23 however doesn't help.
Appreciate your inputs.
Regards,
Amar
