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Does anyone know of away if a task is reassinged and email robot at the end of the process will send an email to the new assignee and original assignee of the task.
I opened a call with PTC hereis the response- Notification robot will send an email to the original assignee. Because whenever we reassign the task, assignee only gets the rights to complete the task, however, he does not get added to the team role of that process.
So OOTB it would not possible. Suggested customer to file an enhancement request ( I created an enhancement request, but haven't heard anything).
Any ideas would be helpful.
Thanks,
jenn