Unable to login into the windchill license issue

[AC_9015419]

I am using Windchill PDMLink Release 11.2 and Datecode with CPS 11.2.1.0

After Rehost, Windchill is starting but showing license issue. But in master server we are able to access the windchill.
error : wt.session.SessionUsers$PreLoginException: wt.licenseusage.licensing.LicensingException: Access is denied. You are not a registered Windchill user.
note: in slave server iis is configured

Here are the errors that I faced
wt.session.SessionUsers$PreLoginException: wt.licenseusage.licensing.LicensingException: Access is denied. You are not a registered Windchill user.

[avillanueva]

Can you explain a bit more about what changed during rehost? Did you make a clone of system? Is this a monolithic setup?  From what you posted, sounds more like the user that authenticated is not created in Windchill. Did you pull a new license file for the rehosted system (ID likely changed)?

[AC_9015419]

We have first converted the cluster to monolithic ( changed made in site and wt.properties)

Then ran the rehost utility.

Then reverted back the process mono to cluster.

In slave we are using iis as apchae.

After that only we are getting this issue

[Rocket_Max]

Hi @AC_9015419 

Something wrong in JNDI adapter

[AC_9015419]

How can we know that

[Rocket_Max]

Hi @AC_9015419 

Enable logger

• wt.licenseusage
• wt.adapter

[PD_10827522]

You can check below article for Windchill 11.2:

https://www.ptc.com/en/support/article/CS390877?source=search