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Windchill can log in normally, but Creo cannot connect to Windchill.

muxin
1-Newbie

Windchill can log in normally, but Creo cannot connect to Windchill.

I am using Windchill PDMLink Release 10.2 and Datecode with CPS M030-CPS11

Windchill can log in normally, but Creo cannot connect to Windchill.
Here are the errors that I faced 2023-04-24 09:39:34,160 INFO [ajp-bio-8010-exec-40] wt.system.err 1066616 - (com.infoengine.util.IEResource/164) com.infoengine.procunit.webject.GroupWebjectException: No task found for action "getServerVersionInfo", object type "com.ptc.windchill.uwgm" and object identifier "@plm.gwi.com.cn". 2023-04-24 09:39:40,712 INFO [ajp-bio-8010-exec-40] wt.system.err 1066616 - (com.infoengine.util.IEResource/164) com.infoengine.procunit.webject.GroupWebjectException: No task found for action "queryTypeSchema", object type "com.ptc.windchill.uwgm" and object identifier "@plm.gwi.com.cn". 2023-04-24 09:43:48,206 INFO [ajp-bio-8010-exec-40] wt.system.err gwiadmin1 - (com.infoengine.util.IEResource/164) com.infoengine.procunit.webject.GroupWebjectException: No task found for action "SendDocToFtp", object type "com.gwi" and object identifier "@plm.gwi.com.cn".

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Translated text from Simplified Chinese to English using google translate on 24-Apr-2023 at 11:25am IST.
Translated by vnamboodheri

Subject - Windchill能够正常登陆访问,但是creo连不上windchill。
Here are the errors that I faced
2023-04-24 09:39:34,160 INFO [ajp-bio-8010-exec-40] wt.system.err 1066616 - (com.infoengine.util.IEResource/164) com.infoengine.procunit.webject.GroupWebjectException: 未发现动作 "getServerVersionInfo" 的任务,对象类型 "com.ptc.windchill.uwgm" 和对象标识符 "@plm.gwi.com.cn"。
2023-04-24 09:39:40,712 INFO [ajp-bio-8010-exec-40] wt.system.err 1066616 - (com.infoengine.util.IEResource/164) com.infoengine.procunit.webject.GroupWebjectException: 未发现动作 "queryTypeSchema" 的任务,对象类型 "com.ptc.windchill.uwgm" 和对象标识符 "@plm.gwi.com.cn"。
2023-04-24 09:43:48,206 INFO [ajp-bio-8010-exec-40] wt.system.err gwiadmin1 - (com.infoengine.util.IEResource/164) com.infoengine.procunit.webject.GroupWebjectException: 未发现动作 "SendDocToFtp" 的任务,对象类型 "com.gwi" 和对象标识符 "@plm.gwi.com.cn"。
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1 REPLY 1
joe_morton
17-Peridot
(To:muxin)

What version of Creo are you using? Make sure you are using a compatible version. See: https://www.ptc.com/-/media/support/refdocs/Pro_INTRALINK_8,-d-,x/10,-d-,2/WindchillCreoSWCompatibility10x_240617_124498.pdf?sc_lang=en

 

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