Hi,
when i am launching Creo Illustrate 8.1 the startup menu appears as normal. But when i click start nothing happens (Window gets closed). However, if i use an server with the license, it works fine.
I also installed it on my backup pc and there it works fine with the file. So what i am doing wrong on my laptop? I have installed it for other people with exactly the same steps and it works just fine, but not on my device.
I searched for a solution and found that you can generate a log file (also installed debug symbols accordingly to this post https://support.ptc.com/help/creo/illustrate/r9.1/en/index.html#page/creo_illustrate/install_config_guide/g_ttips.html# (Debug Symbos & using variables in troubleshooting))
But i dont get smart out of it.
Tried Illustarte 9.0 also but same problem.
Merry Christmas and happy new year to you all,
Steve
A PTC Technical Support Account Manager (TSAM) is your company's personal advocate for leveraging the breadth and depth of PTC's Global Support System, ensuring that your critical issues receive the appropriate attention quickly and accurately.
