PTC told me how to change the JasperReports to use the plain text description and proposed solution.  I asked PTC to make them available to customers through an article linked to CS299365. 

Good catch. #1 did help some, but did not resolve the issue completely. I also tried #3 and it's giving me the same issues as the sketch and cosmetic sketches I've tried. It was a good idea though. It could be something with my config files. I'm goin... View more

I made a service separate that add automatically the number.The service is only call in Mashup and don't need another specifies connexions except Clicked button trigger and Loaded Trigger from Mashup. try{    var dtValues= Things["AuditItBOS_Schedule... View more