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I copied a doctype folder from our 5.3 server to our 5.4 server.The FOSI seems to be working on 5.4 except the graphics aren't visible in the editor. The graphics are hosted on a third server, and the paths are stored in an entity file and referenced by an attribute on graphic. The .ent files are referenced in the XML file.
If I link directly to the graphic, it shows up so I know the 5.4 server can "see" the server where the graphics are stored. (The XML files are on the same server as the graphics.) Plus we handle graphics this way for most of our 5.4 projects. Just wondering if anyone has come across this, I didn't find anything in the forum.
Thanks!
There was an error with my 5.4 .dcf file. PTC Tech Support figured it out. Thank you, Brent Kelly!
Sure, Andy. This is the email I received from Tech Support:
<specials>
<graphic element="graphic" entity="boardno" <=" span=">
reproDepth="reprodep" reproWidth="reprowid" scaleToFit="scalefit" vertScale="vscale"/>
<graphic element="authent" entity="boardno" filename="boardno" reprodepth="reprodep"<br"/> reproWidth="reprowid"/>
<graphic element="back" entity="boardno" filename="boardno" reprodepth="reprodep"<br"/> reproWidth="reprowid"/>
<graphic element="inlinegraphic" entity="boardno" filename="boardno" horizscale="hscale"<br"/> reproDepth="reprodep" reproWidth="reprowid" scaleToFit="scalefit"/>
<graphic element="symbol" entity="symbolcall" filename="boardno" horizscale="hscale" vertscale="vscale"/">
<graphic element="icon-set" entity="boardno" filename="boardno" reprodepth="reprodep"<br"/> reproWidth="reprowid"/>
<graphic element="da2028" entity="boardno" filename="boardno" reprodepth="reprodep"<br"/> reproWidth="reprowid"/></specials>
You need to take out the "boardno" that's in there for filename. Here is what the corrected .dcf looks like:
<specials>
<graphic element="graphic" entity="boardno" horizscale="hscale"<br"/> reproDepth="reprodep" reproWidth="reprowid" scaleToFit="scalefit"
vertScale="vscale"/>
<graphic element="authent" entity="boardno" reprodepth="reprodep"<br"/> reproWidth="reprowid"/>
<graphic element="back" entity="boardno" reprodepth="reprodep"<br"/> reproWidth="reprowid"/>
<graphic element="inlinegraphic" entity="boardno" horizscale="hscale"<br"/> reproDepth="reprodep" reproWidth="reprowid" scaleToFit="scalefit"/>
<graphic element="symbol" entity="symbolcall" filename="boardno"<br"/> horizScale="hscale" vertScale="vscale"/>
<graphic element="icon-set" entity="boardno" reprodepth="reprodep"<br"/> reproWidth="reprowid"/>
<graphic element="da2028" entity="boardno" reprodepth="reprodep"<br"/> reproWidth="reprowid"/></specials>
While the graphics are visible in the editor and print preview, they are missing when composing a PDF. Has anyone had this happen?
Hi Ed,
Yes, it's the same document, but it turns out I'm the only one who can't see the graphics, production can. So it sounds like it could be a permissions problem...I'm working from a virtual desktop and they are not.